Room codes expire after inactivity. Ask host to create a new room and try again.
Support
Need help with HintFlix?
If something is broken, confusing, or not loading right, contact support and include your room code, device type, and what step failed.
Contact
Fastest route is email. We typically respond within 1 business day.
Before you email
- Confirm your TV and phone are online.
- Refresh the controller page at hintflix.com/join.
- Check that the room code on TV matches what you entered on phone.
- If voice input fails, try canceling mic and typing your answer.
Common questions
Background noise and short clips can reduce accuracy. Try speaking clearly or switch to typing.
Email support with room code, category, year, and expected answer so we can review quickly.